Why Small Communication Mistakes Become Big Investigation Problems
When people think about investigations, they usually think about evidence. They think about interviews, reports, witness statements, and final determinations. Those pieces of the process deserve attention because they often shape the outcome of a case. What people rarely talk about is communication. After conducting investigations for many years, I have become convinced that some […]
The Hidden Work That Happens Before the First Interview
When people think about investigations, they usually picture the interviews. They imagine an investigator sitting across from a complainant, a respondent, or a witness, asking thoughtful questions and carefully documenting the conversation. Those interviews are certainly important, but they represent only one part of the investigative process. In my experience, some of the most important […]